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Asia Pacific Research Center
 
The Basics of Benchmarking -
 

 

Anyone beginning a benchmarking project will appreciate the quick and easy-to-understand explanation provided in this book.

The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process - Analysis, Discovery, and Implementation - and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.

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USUAL PRICE : S$ 20.00
OUR PRICE : S$ 20.00
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